Last updated: January 15, 2025
Purchases of non-customized products on the Ye Mystic Krewe of the Nautilus online store can be returned within 30 days of receipt. To be eligible for a return, items must be unused, in the original packaging, and in the same condition as received. To initiate a return, please contact President@nautiluskrewe.com with your order number and reason for return. Refunds will be processed using the original payment method within 7 days of receiving the returned item.
Purchases of customized products, e.g., shirts, custom pins, are not returnable.
Refund of membership dues is at the discretion of the Board of Directors. Requests must be made in writing to President@nautiluskrewe.com stating the reason for the request.